HIPAA NOTICE OF PRIVACY PRACTICES

Notice of Privacy Practices (HIPAA)

Effective Date: April 2026

Reliable In‑Home Care, Inc. (“we,” “our,” or “us”) is committed to protecting the privacy of your health information. This Notice of Privacy Practices (“Notice”) explains how we may use and disclose your Protected Health Information (“PHI”) and your rights under the Health Insurance Portability and Accountability Act (“HIPAA”).

This Notice applies only to PHI collected, maintained, or transmitted by Reliable In‑Home Care in connection with services that fall under HIPAA regulations.

Your Rights

You have the right to:

1. Access Your Records

You may request to view or obtain a copy of your PHI.

2. Request Corrections

If you believe your information is incorrect or incomplete, you may request an amendment.

3. Request Confidential Communications

You may ask us to contact you in a specific way (e.g., at a different phone number or address).

4. Request Restrictions

You may request limits on how your PHI is used or disclosed. We are not required to agree, but we will consider all requests.

5. Receive an Accounting of Disclosures

You may request a list of certain disclosures we have made of your PHI.

6. Receive a Paper Copy of This Notice

You may request a printed copy at any time.

How We May Use and Disclose PHI

1. For Treatment: To coordinate care or communicate with healthcare providers involved in your services.

2. For Payment: To bill Medicaid, insurance, or other payors for services rendered.

3. For Healthcare Operations: To improve quality, train staff, conduct audits, or manage our agency.

4. As Required by Law: We may disclose PHI when required by federal, state, or local law.

5. To Prevent Harm: We may disclose PHI to prevent a serious threat to health or safety.

6. With Your Authorization: Any use or disclosure not described in this Notice requires your written permission.

Our Responsibilities

Reliable In‑Home Care is required to:

Maintain the privacy and security of your PHI
Provide you with this Notice
Notify you if a breach occurs that may have compromised your information
Follow the terms of this Notice

We may update this Notice at any time. The revised Notice will apply to all PHI we maintain.

Questions or Complaints

If you have concerns about your privacy rights, contact:

Chief Compliance Officer Reliable In‑Home Care 1802 N. Alafaya Trail Orlando, FL 32826